We're a small team.
We answer email.
SeaBirds is built and supported by Seabatt Digital LLC. There's no ticket bot, no help desk maze — just an inbox we read every day.
Common questions
How do I report a bug or crash?
Email support@4370.io with your iPhone model, iOS version, and a short description of what you were doing. Screen recordings help. We don't collect crash logs automatically — privacy by design — so the more detail you can paste in, the faster we can fix it.
How do I delete my saved spots?
Open the History tab and swipe left on any entry to delete it individually. To wipe everything at once, delete the app from your home screen — there is no server-side copy to clean up.
How do I export to Garmin?
On the camera screen, tap Send to GPS once a flock is detected, or tap any saved spot in the History tab and choose Export. SeaBirds writes a .gpx file and hands it to the iOS share sheet — pick Garmin Connect, AirDrop to your chartplotter, or save to Files.
Can I use SeaBirds on iPad?
v1 ships iPhone-only. iPad support is on the roadmap; the camera HUD layout needs a meaningful redesign for the larger screen and we'd rather ship a proper iPad version than a stretched iPhone one.
What's the model trained on?
v1 uses a generic bird detector. We're collecting offshore footage to retrain a SeaBirds-specific model that handles long-range coastal birds (terns, petrels, shearwaters) more reliably. If you want to contribute footage, email support@4370.io.
I want early access — TestFlight?
Email support@4370.io with the subject SeaBirds TestFlight. We'll add you to the next build invite. Every TestFlight tester gets Pro free for the duration of the beta — there's no card on file, no trial countdown, you just get the app.
I'm a USCG-licensed captain — is there a captain program?
Yes. Email support@4370.io with the subject SeaBirds Captain Program and your USCG license number. We run a free-for-life Pro program for verified OUPV / Master captains in exchange for three short on-water testimonial clips and an opt-in to share blurred bounding-box detection crops for model training. Goal is 200 captains in the first 90 days; the first 200 are the entire year-one marketing budget.
How do I cancel my subscription?
iOS Settings → tap your name at the top → Subscriptions → SeaBirds Pro → Cancel Subscription. Same place you'd cancel any other App Store sub. We don't have a server, so there is no separate SeaBirds account to delete; your saved spots and detection history live entirely on your phone.